After-sales service

Submit your after-sales service request

Before you fill and submit this form, please read our quality & warranty policies . For a faster processing, please be as complete and accurate as possible.

Personal data

Firstname ^*

Lastname ^*

Mailing address ^*

Postal code ^*

City ^*

Email ^*

Phone number ^*

Order details

Type of purchase ^*

Order reference

Picture of the proof of purchase (.png, .jpg, .jpeg, .gif, , .txt, .rtf, .doc, .docx, .pdf, .zip - 4 MB maximum)

Date of purchase ^*

Shop name ^*

Website url ^*

Postal code (shop) ^*

City (shop) ^*

Country (shop) ^*

Product details

Product name ^*

Product size ^*

Product color ^*

Picture of the product ^* (.png, .jpg, .jpeg, .gif, , .txt, .rtf, .doc, .docx, .pdf, .zip - 4 MB maximum)

Picture of the defect ^* (.png, .jpg, .jpeg, .gif, , .txt, .rtf, .doc, .docx, .pdf, .zip - 4 MB maximum)

Defect description (as detailed as possible) ^*

Product description (name, size and colour) ^*

* mandatory fields